Lisa: Good afternoon. I’m looking for something to help with a sore throat and a stuffy nose.
Pharmacist: Hi there. Have you had these symptoms for long?
Lisa: Just since yesterday. My throat started hurting, and this morning I woke up with a blocked nose and a slight headache.
Pharmacist: Do you have a fever?
Lisa: I checked—37.8°C. So, not very high.
Pharmacist: It sounds like you may have a mild cold or the beginning of a flu. You could try this combination cold medicine—it helps with sore throat, nasal congestion, and headaches. Would you like tablets or syrup?
Lisa: Tablets, please. I also need something to soothe my throat. It hurts when I talk.
Pharmacist: I recommend these lozenges. They’re honey and lemon flavored and contain a mild pain reliever.
Lisa: Great. Can I take the tablets and the lozenges at the same time?
Pharmacist: Yes, but just follow the dosage instructions. And make sure to drink plenty of fluids—warm tea is best.
Lisa: Thank you. I’ll do that. How much for everything?
Pharmacist: The tablets are $8.99, and the lozenges are $5. So $13.99 total.
Lisa: Perfect. Here’s my card.
